BTC has developed a range of quality communications applications spanning different environments and solutions. BTC Caller Number Identification Monitor is one of those leading applications.

Proven to be a necessity for all console agents, the CNI monitor brings console attendants the power to monitor inbound & outbound switch traffic, with caller & calling party real time identification.

Spanning different Operating Systems, the new & improved version includes hardware enhancements and compatibility with Microsoft Windows 2000 / XP OS, thus providing server-grade reliability & performance.

Features include:

• PC Based Calling Number Identification system to record and report all incoming calls.
• Supports up to 64 trunk lines per PC
• Provides the call Detail Recording of all incoming calls
• Compatible with various telephone systems
• Interfaces with COMMA++ Billing System to report at extension level