Roamware Value Services
Missed Call Alerts is a service that allows an operator to notify their subscribers of calls they missed while their phone was off or unreachable. The notification is done through SMS messages listing the calling numbers and the time of the call attempts.
Outreach Messaging solution is based on Roamware SDS (Service Delivery System), and allows a Mobile Operator to send targeted messages using SMS. The messages can be sent to both the inbound and outbound roamers. A comprehensive and extensible set of rules can be defined to select and sequence a set of messages for delivery. A number of reports can be generated from the system that details the number of roamer registrations and de-registrations, country wise breakdown etc.
The Traffic Redirection Service From an operator perspective, allows the operators to provide a better implementation of Virtual Home Environment (VHE) for outbound roamers by directing traffic/registration based on subscriber needs and usage history. The user experience is also enhanced since the roamer can be redirected to a network that can provide the services subscribed to by the roamer – especially GPRS and MMS. From a subscriber perspective; it allows them to enjoy savings by roaming on preferred networks. The service enables a Virtual Home Environment for them and provides seamless access to common services irrespective of which country they roam onto.
Short Codes service allows a roamer to dial a superset of their home short codes, the short codes in visited network and Brand names. The operator advertises the short codes to roamers using Outreach Messaging.
Optimized Routing Service (OR) application will allow the operator’s subscribers and in-roamers to place calls to other in-roamers without the call being hauled over the international voice links. Based on the business decision of the operator, the mobile originated calls from the operator’s network can be optimally routed only to roamers in the same operator network or even to those who are on competitive networks in the same country.
Quick Info Service allows the users to send an SMS message to a particular number (e.g. 17777) with a short keyword like “nw” for news, “wh” for weather etc. The system then sends back an SMS message with the respective information as requested. This is a chargeable service as the subscriber is able to get value added information anywhere, any time within the home network.
Multi-SIM MISM Service allows the users to use a unique MSISDN number in different SIM cards. This service consists of providing a specific number of secondary SIM cards to work on the same MSISDN number of the primary SIM card. Therefore, Subscribers can easily insert these SIM cards in different handsets and use them all without having to change SIMs between handsets.
Loyalty Management service enables mobile operators to deploy innovative rewards programs targeted at inbound and outbound roamers, creating a compelling incentive for roamers to actively choose their network. This service enables operators to attract and retain roamers to their network, enabling them to build a long-term and profitable relationship with their roamers.
Smart Call Assistance significantly makes local and international calls dialing easier for roamers by automatically correcting dialing mistakes introduced due to new and unfamiliar dialing codes and patterns in the visited network. This service essentially removes the hurdles faced by roamers in placing calls while roaming, and hence results in increased roaming calls directly driving roaming revenues for the operators.