In its endeavors to achieve best customer satisfaction, Baud Telecom Company has been certified to ISO 9001:2000 as of August 2005.
Baud Telecom Company, more known on a day-to-day basis as BTC Networks, is pleased to announce its registration to ISO 9001:2000 by Quality Management Institute (QMI), North America’s leading management systems registrar. This registration followed an extensive audit of BTC’s sales, delivery, installation, testing, commissioning, implementation, deployment, services, support and maintenance of telecommunication systems, by Dr. Abdul Majeed Haddad, UMB-QMI Managing Partner. These processes along with BTC’s internal documentation were judged "impressive" and "extremely organized" by QMI’s certified ISO auditors.
BTC Networks customers, suppliers, owners, partners, employees and the whole society will benefit from this certification which proves the company's most exacting requirements for quality procedures. "By achieving this certification, we have underscored our commitment to excellence in our products and services, as well as every aspect of our fast expanding business operations" said Alawi Baroum, BTC Networks Executive Director.
”Our Quality Policy is to provide superior quality products and services, through continuous improvement, to meet or exceed customer expectations” he added.
Marching gloriously in its 30 years of operations, BTC Networks has emerged as a leading national telecommunications company in the Kingdom of Saudi Arabia with offices in Jeddah, Riyadh, Khobar and Madinah. Affiliates were established in Egypt, Lebanon, Jordan, Syria, Iraq and Malaysia.
BTC Networks represents global Telecom vendors like Nortel Networks, Tellabs, Polycom, ND SatCom, Agilent, Nexans, NetScreen, MGE and many others.
Major recent projects include Kingdom-wide DDN system providing digital lines to enterprises, expansion of the Kingdom-wide Internet Network, Call Centers for Saudi Arabian Airlines, Saudi Telecom Company, ARAMCO, The National Commercial Bank and others.
“ISO 9001:2000 can only be achieved through tremendous commitment by top management and constant support at all levels. We congratulate BTC management on this achievement”, said Dr. Abdul Majeed Haddad, UMB-QMI Managing Partner.